At Innova Health Tech, LLC (“Innova), we are committed to protecting the privacy and security of your personal and organizational data. This Privacy Policy outlines how we collect, use, store, and protect information when you use our Services, in alignment with applicable privacy laws.
As a user of this website provided by Innova Health, this Privacy Policy is intended to describe the following:
As noted in the Terms of Use applicable to the website, by using the website you accept and acknowledge that you are bound by this Privacy Policy.
We collect the following types of information:
Personal Information: Name, email address, phone number, job title, and other identifiers provided when you create an account or communicate with us.
Usage Data: Log files, device information, browser type, IP address, and activity on our Services.
Customer Data: Information entered, uploaded, or processed by users within our Services, including protected health information (PHI), subject to Health Insurance Portability and Accountability Act (HIPAA) regulations when applicable.
We may use various technologies to collect information from your electronic device about your activities on our website. We may collect and store non-personally identifying information through cookies, log files, clear gifs, and third parties to profile user activity and preferences. Technical and specification information about your browser and computer is automatically collected when you use or visit the website. This information may include but not be limited to your Internet Protocol (“IP”) address, your browser type, operating system, geographic location, access time(s), the content of previously accepted “cookies” from us, and the website address that referred you to the website.
A cookie is data stored on your computer that tracks non-personal information about you. When you use the website, we may assign your computer one or more cookies that enable us to improve the quality of the Services and to personalize your experience. Cookies allow us to automatically collect information about your activity on the website, such as the content you access while on the website, the links you click, and other activity you conduct while using the website. You may choose to modify your web browser’s setting to disable cookies or limit their use. The purpose of our use of this technology is so that we may analyze the effectiveness of our marketing efforts and the quality of the website.
We may use and share your information for any legally permissible purpose. We may match, use, and share any of the information we collect from you to any personally identifiable information we obtain from clients or third parties.In order to perform certain services on your behalf, we may publish certain information that you provide.
You agree that any feedback or other comments provided by you to Innova Health becomes the sole and exclusive property of Innova Health and that such information may be used by Innova Health for any legally permissible purpose, including but not limited to marketing and advertising of services.You acknowledge and agree that Innova Health may use and disclose your personal and non-personal information to public or private third parties: (i) to provide products or services to you or our clients; (ii) to comply with requests for inspection by law enforcement officials (including potential criminal activity); (iii) to respond to arbitration proceedings and legal actions; (iv) to enforce or apply the terms of this Privacy Policy or any other agreement between us, including the Terms of Use; and (v) to protect our rights, property, or safety, as well as the rights, property, or safety of our users, or others, whether during or after the term of your use of the Site or any Services.
We may use or disclose your personal health information to provide services to you and our clients, consistent with the applicable client’s Notice of Privacy Practices, the Health Insurance Portability and Accountability Act and its implementing regulations (“HIPAA”), and other applicable law. In most situations, this use and disclosure of your information is for the treatment, payment, or health care operations of our clients. We will not sell any information you submit to us to any third party without prior written notice to you and an opportunity for you to opt-out of such sale, provided we are permitted to sell your information if all or substantially all of our assets are sold as part of a merger or acquisition transaction.
You agree that we are able to sell aggregated and/or deidentified information that we may collect related to you and your use of the website. This Privacy Policy is intended to cover the collection of information on the website from residents of the United States. The laws in other countries may or may not be as comprehensive as those in the United States.
If you are a resident of another country and/or are visiting our website from outside the United States, you acknowledge and agree that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. By using the website, you acknowledge and agree that your information may be transferred to our facilities and those third parties with whom we share it as described in this Privacy Policy. If you are unwilling to accept these terms, then you agree that you will not use or access our website.
We maintain a robust information security program with physical, administrative, and technical safeguards aligned with SOC 2 standards, including:
We do not sell, rent, or trade your personal data.
We may store your information for more than six (6) years from the time of initial submission, as well as automated personal information we collect about you. Your personal data will be maintained for the duration of your relationship with us. We will store and retain the personal information we collect about you in accordance with our Corporate Retention policy, after which it will be archived or deleted. Please note that certain information such as Personal Health Information, may be retained for a longer period if we have continuing obligations to you or if required by law.
We take reasonable security measures to protect users’ information against unauthorized access, loss, alteration, or destruction. These measures include encryption and physical security measures to guard against unauthorized access to systems where we store personal information, and the usage of reputable third-party vendors. Despite these reasonable measures, we cannot guarantee our security measures are impenetrable. Therefore, although we take reasonable steps to secure your information, we cannot and do not promise or warrant that your information will always remain secure.
We may share data with trusted third-party service providers who assist us in delivering our Services, subject to confidentiality agreements and strict data protection controls. We do not permit third parties to use personal data for their own marketing purposes. We may obtain personal and non-personal information about you from other third-party sources.
This information may be utilized, analyzed, and/or compared with information that we have collected from you or that you have submitted to the website. Such third parties may include but are not limited to our third-party partners and Google. If the third parties unlawfully obtained and/or provided information to us despite our reasonable measures to ensure the third parties complied with all legal requirements in obtaining and providing the information to us, you understand, agree, and acknowledge that your sole legal remedy is against the third party that engaged in the unlawful activity and that you will not assert any cause of action, claim or demand against us.
Depending on your jurisdiction, you may have the right to:
Please contact us using the information below to exercise these rights.
Our Services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from children.
The website is meant for adults and not meant for individuals under the age of eighteen (18) or those defined by the laws of their domicile as minors. This Privacy Policy is designed to comply with the Children’s Online Privacy Protection Act (“COPPA”) to the extent COPPA applies. Accordingly, we do not knowingly collect or retain any personal information about users under the age of thirteen (13).
If we obtain actual knowledge that we collected or retained personal information about a child under the age of thirteen (13), that information will be promptly deleted from our database, servers, and all other media. Since we do not collect information from users under 13 years old, no such information is disclosed to third parties.
This Privacy Policy may be updated from time to time. We reserve the right to modify this Privacy Policy at any time without notice, so please review this Privacy Policy frequently. When changes are made to this Privacy Policy, we will revise the “last updated” date of this Privacy Policy. If we make any material changes in the way we collect, use, and/or share your personal information, we will also post notice of the changes on the website. Your continued use of the website after we have posted any Privacy Policy changes indicates your agreement to such changes unless you notify us otherwise. If you wish to retain a copy of this Privacy Policy, you may print a copy for your records.
For questions, concerns, or data requests, please contact: MarkH@InnovaHealth.com
By using our Services, you acknowledge that you have read and understood this Privacy Policy.