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A New Solution for Skilled Nursing Rehabilitation

It's More Than
An EHR System.
It’s a Time Machine.

When we set out to build a better EHR solution, we started with a clean slate. Then we talked to therapists, and operators too. We asked them what they liked, and didn’t like about their EMR system, so we could build one they’d love. We discovered that an easier, more intuitive EHR solution also happens to be a lot faster. Introducing Innova’s Intelligent Clinical Op’s. More time for therapists. More time for patients. It’s EHR Reimagined

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SNF Therapy Providers Asked for Freedom of Choice.
We Delivered. And the Reviews are in!

“With Innova, an Eval takes just 25 minutes, rather than the usual 45”
A meticulously designed, intelligent workflow, every click and page transition feels deliberate and optimized, enhancing documentation speed and accuracy. With Innova, an Eval takes just 25 minutes, rather than the usual 45 with current systems!.”
Dwight F., PT, & CIO/CDIO
"It's easier to look-up patients and their previous treatments"
"It's easier to look-up patients and their previous treatments to make a plan for the day."
Dwight F., PT, & CIO/CDIO
“Scheduling is really easy”
"Scheduling is really easy. The auto assign, drag/drop and unassign features are especially helpful."
Lori F., Therapist
"The Auto Save function is great"
"The Auto Save function is great because therapists are constantly starting and stopping patient documentation throughout the day."
Meandria D., Therapist
"The system is easy to figure out."
"The system is easy to figure out. As soon as you log in you can see where everything is and how to navigate the system."
Laura G., Therapist
""The time required to document an Evaluation is just 20-30 minutes""
"Documentation is faster. The time required to document an Evaluation is just 20-30 minutes."
Megan T., Therapist
"We've really appreciated Innova's quick response to any issues"
"We've really appreciated Innova's quick response to any issues. Their senior management team is always open to feedback and any ideas to enhance the system, so therapists can spend more time with patients."
Lori F., Director of Rehabilitation
“Kudos to Team Innova - 
they understand customer service and have been very responsive to our needs!"
"We transitioned a facility from contract therapy to in-house in less than 10 days and Innova jumped in with an effective solution. They were also very supportive after the go-live date. Kudos to Team Innova - they understand customer service and have been very responsive to our needs!."
Scott W., President, Elevate Rehab Consulting
“Innova is designed with the future of documentation in mind, seamlessly adapting to our company’s needs."
“Innova is designed with the future of documentation in mind, seamlessly adapting to our company’s needs. It empowers our team to dedicate more time to quality resident care, embodying the “patient over paperwork” goal.”
Keely K., VP of Compliance and Clinical Services, Continuum Therapy Partners
“This is one of the least confusing systems I’ve used”
“I have struggled with efficient documentation since 1996. This is one of the least confusing systems I’ve ever used. I hardly ever got “stuck” – even on my first day. The layout makes it really easy to see the “big picture.”
Keith W., Physical Therapist, NHC
“The Innova team listens to feedback, quickly implements enhancements, and understands the challenges rehabilitation companies face.”
“It’s time therapists aren’t limited by time-consuming software. The Innova team listens to feedback, quickly implements enhancements, and understands the challenges rehabilitation companies face. Innova offers hope for a superior EHR in today’s more complex therapy environment.”
Kami H., AVP Rehabilitation Services, NHC
"Innova has demonstrated excellence in their approach, particularly when it comes to collaboration"
“Innova has demonstrated excellence in their approach, particularly when it comes to collaboration. They have willingly implemented our feedback to make the system even more streamlined and intuitive.”
Angelica M., MS CCC/SLP - Director of Operations

Product Development Approach

We Let a Bunch of Therapists
Get Bossy with Our Engineers

In the past, EHR systems were designed by engineers. And while ours are among the best, we thought therapists should have a hand in the process. So, we talked to them, and other rehab professionals too. They showed us what an EHR solution should be… and shouldn’t be. The result? A more modern, more user- focused approach to EHR that’s better for therapists… and patients too.

Our Solutions

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Can’t find what you’re looking for? With Innova, you can confirm patient Diagnosis, Status, Goals, GG Status, Documentation, Minutes and Outcome in seconds, without all the clicking, scrolling and toggling required with today’s EHR systems.
Can’t find what you’re looking for? With Innova, you can confirm patient Diagnosis, Status, Goals, GG Status, Documentation, Minutes and Outcome in seconds, without all the clicking, scrolling and toggling required with today’s EHR systems.
Scheduling Too Much Time… to Schedule Patients? With Innova’s automation capabilities, you’ll save time and frustration with one-click patient scheduling.
Scheduling Too Much Time… to Schedule Patients? With Innova’s automation capabilities, you’ll save time and frustration with one-click patient scheduling.
Struggling to keep up with patient compliance requirements? Innova’s Patient Planner providers immediate status on evals, discharges, recerts, etc. for compliant patient planning - in just a minute or two.
Struggling to keep up with patient compliance requirements? Innova’s Patient Planner providers immediate status on evals, discharges, recerts, etc. for compliant patient planning - in just a minute or two.

More Powerful Solutions for Happier Therapists... 

and More Cost-Efficient Care

Unmatched Onboarding Experience

Faster, Easier Onboarding with Leading Edge Technology… and the Human Touch

If the idea of switching EHR systems makes you queasy… we get it. That’s why we’ve put a lot of thought into streamlining the process. First, we developed automated onboarding tools to make the process faster. Then we created an experienced onboarding team to make things easier. The result?... a smoother, less stressful transition from old… to new.

  • Full integration with MatrixCare and PointClickCare (Q1 2025)... plus regular census update
  • Automated onboarding tools minimize data transfer requirements
  • More intuitive navigation and operation means faster, trouble-free training
  • PT/OT Assistant training in 10 minutes or less with built-in onboarding video
  • In-app product tours and help articles for real-time assistance
  • Experienced onboarding team for hands-on Onboarding support… and beyond

Exceptional Support & Service

When You Said Your EHR Provider Won’t Answer the Phone… We Got the Message

We understand that “users” are real people… who sometimes need the help of real people. So, we put together a top-notch support team to answer the phone when people have questions. Its part of our “Ongoing Pursuit of Awesome,” a commitment to ongoing improvement… whether you have one facility or a hundred.

  • Experienced customer support team that responds to every ticket
  • Faster ticket turnaround with leading-edge customer support software
  • No down time during updates with cloud-based, full stack platform
  • Built-in screen recording function for faster issue resolution
  • Internal system preemptively identifies issues before users see them
  • Continual product (and service) improvement - we’re listening!

Questions?

Let's get the conversation started.

Discover a Faster, Easier, More Powerful
EHR Solution for Senior Care Therapy.

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